Heavy-Duty Repair Revenues Recover to Pre-Pandemic Levels According to New Report

Heavy-Duty Repair Revenues Recover to Pre-Pandemic Levels According to New Report

February 26, 2023

Heavy-Duty Repair Revenues Recover to Pre-Pandemic Levels According to New Report

Third Report Contains Business Management Insights For Commercial Vehicle Repair Shops

Orlando – Heavy-duty repair shop revenue appears to be climbing back to pre-pandemic form in 2022, according to the third annual State of Heavy-Duty Repair report issued by Fullbay, in partnership with ATA’s Technology & Maintenance Council.


“This year’s report provides repair shops with essential insights and best practices to run their business,” said Fullbay CEO Patrick McKittrick. “The report offers commercial repair data you can’t find anywhere else with learnings on shop management, labor challenges and other current industry issues. It’s all designed to provide shops with a tool to benchmark their business.”


Among the key findings of this year’s report:


  • 76% of shops raised their labor rates in 2022, 24% did not.
  • 25% of shops surveyed were pulling in between $1 to $2 million each year, while 17% reported revenue between $250,001 and $500,000.
  • 19.8% of shops reported having a better handle on their P&L, as compared to only 9.8% last year.


“At TMC, we have been helping industry professionals improve maintenance and maintenance management for decades, and this report is an excellent way to better accomplish that goal,” said TMC Executive Director Robert Braswell. “Facing obstacles isn’t new for repair shops; our recommended practices, which are included throughout the report, offer proper assistance for repair shops looking for guidance dealing with these challenges.”


The report’s data is based on survey responses from more than 1600 individuals from shops in North America, Australia and New Zealand, across all avenues of the commercial freight, logistics, and repair industries. In addition, more than 500 businesses across North America using the Fullbay platform were sampled for real-world shop data. Results were anonymized and those surveyed included both customers of Fullbay and non-customers.


The 2023 report is available for download for free here.


By providing leadership support and opportunities to collaborate, TMC helps members develop the industry’s best practices that address the critical truck technology and maintenance issues that have the greatest impact on truck fleets. For more than 60 years, TMC’s member-driven Recommended Maintenance and Engineering Practices have been setting the standards that help trucking companies specify and maintain their fleets more effectively. Follow TMC on Twitter, LinkedIn and Facebook.


Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused and faster organizations. The company provides a turn-key platform that connects every function of the business in real time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. The company also operates Fullbay Cares, which is dedicated to giving back to the essential workers of heavy-duty repair. More information can be found at www.fullbay.com.

American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight. Follow ATA on Twitter or FacebookTrucking Moves America Forward.